Automation in methadone treatment workflow

The Guardian

The Guardian: Can Automation Restore Humanity to Methadone Treatment?

The Guardian featured Opio Connect's ZING® technology in an article exploring a simple but urgent question:

Can a robot free up nurses and improve patient care?

The story follows nurses in opioid treatment programs (OTPs) who once spent full days pouring, labeling, sealing, and logging methadone doses, repetitive work that contributed to burnout, physical strain, and staffing instability.

Today, our robotic automation is changing that workflow.

As one nurse shared, “lets me be a nurse again.”

That sentiment captures why ZING® was built.

This work is not about replacing clinicians. It's about restoring clinical time, reducing bottlenecks, and improving the patient experience, especially as workforce shortages continue to strain healthcare systems nationwide.

We're grateful to the nurses, patients, and journalists who continue to center this conversation on care, dignity, and sustainability.

Opioid treatment programs deserve infrastructure that supports the people delivering care.

A nurse opens the ZING
A nurse opens the ZING.

Amber Norbeck

Co-Founder

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